Frequently asked question
Are there discounts available?
It depends on the artworks and other situation. Please do not hesitate to contact us.
What forms of payment are acceptable?
Visa, Mastercard, AMEX and PayPal are all acceptable forms of payment.
How long does it take to me to receive my order?
It takes approximately 1 week from your payment is confirmed.
What if my order is damaged?
Our shipment are insured. So if the piece you receive is damaged, Japanese Painting Gallery will ship the substitute artwork or refund the full amount of money you paid.
If you have any questions, please transmit a message with the following inquiry form.
Inquiry form
